Referral Program Policy

Referral Policy

Welcome to the Diamond Forest Customer Referral Program. These terms and conditions outline how the program works and govern the relationship between us, You (our active customer sharing the brand), and your Referred Friend (the net-new customer receiving your invitation). By participating in this program, sharing a referral link, or using a referral code at checkout, both You and your Referred Friend agree to comply with these terms.

Eligibility Requirements

To keep our community safe and protect against fraud, eligibility is strictly limited to individuals meeting the following criteria:

• Rules for You (The Referrer): To refer others, You must be a legal resident of the United States, at least 18 years old, and maintain an active account in good standing on our platform. You cannot refer yourself, create fake accounts, or use duplicate email addresses to exploit the program.

• Rules for Your Referred Friend: To redeem a referral discount, your Referred Friend must be a legal resident of the United States, at least 18 years old, and a genuine, first-time buyer at Diamond Forest. Anyone who already has an account, has placed a previous order, or whose details exist in our customer records is disqualified from being a Referred Friend.

The Referral Rewards & Spending Floor

Our program rewards personal recommendations while protecting our core product costs with a strict purchase threshold:

• Your Referred Friend’s Discount: Your Referred Friend will receive a single-use promotional code for $120 off their introductory purchase. This discount can only be applied if your Referred Friend places an order with a merchandise subtotal of $1,000 or more.
• The Reward Earned by You: Once your Referred Friend completes their qualifying purchase and it clears our fraud and return safety checks, You will receive a $120 credit deposited straight into your secure digital account wallet.

Account Wallet Credits: Stacking & Expirations

We provide a customer-friendly ledger system that lets our most loyal advocates accumulate benefits over time:

• Stacking Privileges: We allow You to combine and stack multiple successfully earned referral credits together inside your personal account wallet. You may use your aggregated balance to pay for up to 100% of a future purchase, meaning You can secure jewelry entirely for free.
• 12-Month Lifespan: Earned wallet credits hold no cash value, cannot be exchanged for cash currency, and are non-transferable between accounts. Every credit balance You earn remains valid for exactly 12 months (365 days) from the date it is added to your profile. Any unspent credits remaining past this window will be automatically removed from our system.

Anti-Fraud Procedures & The 40-Day Safety Lock

To shield our margins from bad-faith groups placing high-ticket orders only to cancel them after rewards are sent out, we enforce an automated safety buffer:

• The 40-Day Holding Period: Referral credits are not issued instantly when an order is placed. The moment your Referred Friend checks out, your reward is held in a "Pending Status" for exactly 40 days. This lock fully covers our standard 30-day return policy and shipping transit windows. If your Referred Friend cancels, returns, or refunds their purchase during this 40-day window, your pending reward is instantly voided and erased.

• Device Fingerprinting: Our backend system tracks device profiles, network IP addresses, browser cookies, and shipping destinations. If the system finds that You and your Referred Friend share the same device, use the same network connection, use matching credit card billing names, or ship to the same physical address, the transaction will be flagged as an unauthorized self-referral. The checkout code will be immediately blocked.

Product Exclusive And Limitations

To maintain stable pricing across product categories with thin margins, certain items are strictly excluded from all referral promotions:

• Loose Diamond Exclusions: Referral promotional codes and accumulated wallet balances can only be applied to finished jewelry goods (such as pre-assembled settings, rings, bands, and fashion jewelry pieces). Referral discounts are completely invalid when applied to standalone loose diamond inventory (whether lab-grown or natural) or separate loose gemstones. Standalone stones must be bought as a unified package with a jewelry precious metal mount setting to be eligible.
• Secondary Fee Exemptions: Referral credits apply only to the core product cost. They cannot be used to pay for state and local sales taxes, base shipping fees, expedited delivery surcharges, or extended jewelry protection and service plans.

Transparent Sharing & Compliance Rules

We follow federal and state consumer guidelines to ensure honesty and transparency across our referral network:

• Honest Disclosures: When sharing your personal referral links or coupon codes on personal social media pages, blogs, or messaging networks, You must clearly tell people that you earn a reward code if they buy. Always include short, visible tags like #DFReferral or #Sponsored close to your link so your network is fully informed.
• First-Party Consent: When entering a friend's details into our sharing box, You guarantee that you have obtained your Referred Friend’s personal consent to share their contact data and trigger our automated invite email.

Program Modifications And Termination

We maintain total operational control over our store promotional structures to ensure our continuous safety:

• Unilateral Changes: We reserve the right to alter, update, limit, pause, or permanently end this referral program, its rewards, spend floors, or stacking rules at any hour, with or without notice.

• Liability Exemption: Any active coupon keys, pending balances, or unspent wallet credits remaining in user channels at the hour of a program change or termination may be adjusted, lowered, or cancelled by the company without creating any cash debt or corporate penalty.

  TALKABLE REFERRAL PROGRAM

  TERMS OF SERVICE

Intorduction

Thank you for using Talkable! These Terms of Service (“Terms”) cover your rights and obligations relating to your access and use of the Talkable website, your participation in the Talkable Referral Program (as defined below), and any other related services provided by us (collectively, the “Service”). All references to “we”, “us”, “our”, or “Talkable” refer to Curebit Inc., d/b/a Talkable, a Delaware corporation. All references to “Advocate” refer to the person referring a particular merchant offer, discount, or perk (the “Offer”). All references to “Friend” refer to the party receiving the Advocate’s referral of the Offer. All references to “you”, “your”, or “user” refer to all users of the Talkable Referral Program, whether they are Advocates or Friends. In addition to these Terms, please review the Talkable Privacy Policy, which describes our practices related to the collection and use of your information to provide the Service. These Terms apply to our Privacy Policy as well, and both these Terms and our Privacy Policy comply with the requirements of the EU General Data Protection Regulation (“GDPR”). By using the Service, you represent and agree that you have read, understand, and agree to be bound by both these Terms and our Privacy Policy as binding agreements.

• PLEASE CAREFULLY READ THESE TERMS, AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND RESPONSIBILITIES, INCLUDING LIMITATION OF OUR LIABILITY AND BINDING ARBITRATION. IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR USE THE SERVICE.
• Do not hesitate to contact us at platform@talkable.com if you have any questions or want to discuss these Terms.

Age Policy: Permitted Users

• The Service is not intended to be used by children under 16 years of age. By using the Service, you represent to Talkable that you are over 16 years old and that you are legally able to enter into this Agreement. We do not knowingly collect or solicit personally identifiable information from anyone under 16; if you are under 16, please do not use or attempt to use the Services or send any personal information about yourself to us. If we learn we have collected personal information from anyone under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us at platform@talkable.com.

Permitted Use Of Service

• You may only use the Service for its intended purpose. You may not use the Service for any other purpose. Any non-permitted use of the Service, as determined in our sole discretion, shall be grounds for immediate termination of these Terms and immediate termination of your use of, and access to, the Service.

Overview Of The Service

• Talkable allows Advocates the opportunity to refer Friends (the “Talkable Referral Program”) to try the goods and/or services of Brilliant Earth (the “Merchant”). In order to participate in the Talkable Referral Program, an Advocate may be required to provide us with certain Personal Data, which may include his or her name and email address. The Advocate will have the ability to share the Offer with a Friend, and this can be done in various ways, including sharing the Offer through Facebook or emailing the Offer to your Friend. Once the Offer is received by your Friend(s), your Friend(s) will have the ability to accept the Offer to purchase the Merchant’s goods and/or services. The Offer is subject to the Brilliant Earth Offer Terms. You understand and agree that the Brilliant Earth Offer Terms are entered into by and between you and the Merchant and that Talkable is not a party to the Brilliant Earth Offer Terms.
• You understand that the terms of a particular Offer are governed by Brilliant Earth’s Offer Terms, which may contain restrictions imposed by the Merchant, including, without limitation, a minimum spend, limits on how many times or to how many Friends an Advocate may refer an Offer, and expirations on when the Offer may be claimed. You further understand that Talkable is in no way involved in any decision pertaining to any particular Offer, including but not limited to the terms of such Offer and who may or may not redeem Rewards (as that term is defined below). As such, you understand and agree that Talkable is not liable for any damages you may suffer as a result of participating in the Program, including, but not limited to, your inability to obtain or redeem any Rewards. The Talkable Referral Program is subject to modification or termination at any time without notice in our sole discretion.

Information Talkable Shares With The Merchant And The Third-Party Merchants

• A core aspect of the Service is to provide Advocates and Friends with the best discounts and perks our merchants offer. To that end, Talkable will allow the Merchant to access the Personal Data of Advocates and Friends to facilitate the provision of the Offer and related services surrounding the Talkable Referral Program. Additionally, Talkable will also allow merchants other than the Merchant (the “Third-Party Merchants”) access to the Personal Data of Advocates and Friends to facilitate the provision of the services offered as part of the Talkable Referral Program, including showing Advocates and Friends promotions or offers from the Third-Party Merchants and personalizing the offer in accordance with Advocates’ and Friends’ preferences, sharing, or purchase history. While the Merchant’s and the Third-Party Merchants’ use of your Personal Data is beyond our control, by agreeing to these Terms and our Privacy Policy, you do consent to Talkable sharing your Personal Data with the Merchant and the Third-Party Merchants to provide you with the services of the Talkable Referral Program. Further, you understand that the Merchant and the Third Party Merchants may not have appropriate technical and organizational safeguards in place for your Personal Data, including (1) being in a country that has adequate data privacy protections (as determined by the European Commission); (2) having in place Binding Corporate Rules; (3) being certified under the EU-US and Swiss-US Privacy Shield programs; and/or (4) having Data Processing Agreements that incorporate Standard Contractual Clauses approved by the European Commission. The Merchant and/or the Third-Party Merchants may be in countries that the European Commission has determined do not provide for an adequate level of data protection to meet the requirements under the GDPR. If the Merchant and/or the Third-Party Merchants do not have appropriate technical and organizational safeguards, you understand that there might be certain risks affecting your Personal Data, including but not limited to the fact there might not be a supervisory authority, data processing principles, and/or data subject rights in such countries that protect your Personal Data in the same way and to the same extent the principles and standards of the GDPR might. You agree that your consent to the above is our lawful basis under the GDPR for transferring your Personal Data to the Merchant and the Third-Party Merchants.

Limitations On Use Of The Service

• You are prohibited from violating or attempting to violate any security features of the Service, including, without limitation, accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of the Service, or any associated system or network, or to breach security or authentication measures without proper authorization; interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Service, overloading, “flooding,” “spamming,” “mail bombing,” “crashing,” or undertaking similar activities; and forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service. Further, you may not copy, sell, distribute, publish, download, or reproduce any aspect of the Service. You also may not modify, make derivative works of, decompile, reverse-engineer, disassemble, or otherwise convert any aspect of the Service. Further, you agree not to license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Service; you agree not to access the Service in order to build a similar or competitive service; you agree not to access (or attempt to access) any of the Service by means other than through the interface that is provided by Talkable; and you agree not to remove, obscure or alter any proprietary rights notices (including copyrights and trademark notices) which may be contained in or displayed in connection with the Service.

Ownership Of The Service

• The Service contains important and proprietary property owned by us, including software that constitutes our intellectual property and trade secrets. Nothing in these Terms shall be construed as a conveyance of any ownership right or title in or to our property. We only grant you a nonexclusive, nontransferable, non-sublicensable, and revocable license to use the Service for the purposes permitted by these Terms, and only for as long as you are permitted to access the Service.

Third Party Sites And Services

• Our Service may be integrated with services provided by third parties, including those of the Merchant, as part of the functionality of the Service. You understand that, except as required by GDPR, we do not have control over third parties and that such third parties are not agents of Talkable. As such, we make no guarantees about, and assume no responsibility for, the information or services provided by third parties, except to the extent required by GDPR. You acknowledge and agree that we make no representation or warranty about, and do not endorse, third parties’ products or services or the information provided by third parties, whether through the Service or otherwise. Accordingly, we are not responsible for your use of any third-party product or service or any harm or losses arising from or relating to your use of any third-party products or services, except to the extent required by GDPR. You should contact the third party with any questions about their products and services. Talkable hereby disclaims, and you hereby discharge, waive, and release Talkable and its licensors and suppliers from any past, present, and future claims, liabilities, and damages, known or unknown, arising out of or relating to your interactions with such third parties and their products and services. For California residents, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU HEREBY WAIVE ANY SIMILAR PROVISION IN ANY OTHER JURISDICTION.

Updates To The Service

• Talkable may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Service (“Updates”). These may be automatically installed without providing any additional notice or receiving any additional consent, except to the extent required by GDPR. If you do not want such Updates, your remedy is to stop using the Service. Your continued use of the Service is your agreement to these Terms with respect to the Service.

Information You Provide To Talkable

• As part of the functionality of the Service we provide, you have the ability to provide us with information about yourself through the Service. The information collected by us is detailed in our Privacy Policy. By providing this information, you grant us the right to use the information for the purposes described in these Terms and in our Privacy Policy. While we do not claim ownership over any such information and content that you provide, you agree that we have the right to use such information and content in furtherance of the Service. Further, by providing us with information and content through the Service, you represent and warrant that you own or have the full legal authority to distribute all information that you provide through the Service.

Intellectual Property Rights Of Others

• You may not upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of the intellectual property or proprietary rights of any third parties. You represent and warrant to Talkable that you own or have the right to use all information that you provide on or through the Service. If you do not respect a third party’s intellectual property or proprietary rights, you are solely responsible for any violations of law.

Disclaimer Of Warranties

• THE SERVICE IS PROVIDED FOR YOUR CONVENIENCE, “AS IS” AND “AS AVAILABLE,” AND EXPRESSLY DISCLAIMS ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
• TALKABLE MAKES NO WARRANTY THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICE: WILL MEET YOUR REQUIREMENTS; WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TALKABLE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY.
• TALKABLE DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SERVICE, BUSINESS, OR INFORMATION ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE SERVICE, AND TALKABLE IS NOT A PARTY TO ANY TRANSACTION BETWEEN YOU AND THIRD PARTIES.
• TALKABLE MAKES NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE SERVICE, AND TALKABLE WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE SERVICE.

Limitation Of Liability

• Nothing in these Terms, and in particular within this "Limitation of Liability" clause, shall attempt to exclude liability that cannot be excluded under applicable law.
• TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL (A) TALKABLE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF TALKABLE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) TALKABLE’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE SERVICE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED $100.

Indemnification

• You agree to defend, indemnify and hold harmless Talkable, its directors, officers, and agents, as well as its licensors, and suppliers from any damages, liabilities, claims or demands (including costs and attorneys’ fees) made by any third party due to or arising out of (i) your use of the Service, (ii) your violation of these Terms, or (iii) your violation of any law or the rights of any third party. Talkable reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Talkable and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without Talkable’s prior written consent. Talkable will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Governing Law

• These Terms shall be governed by the laws of the State of California, without regard to conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts in or for San Francisco County, California for the purpose of litigating all such claims or disputes, unless such claim or dispute is required to be arbitrated as set forth in these Terms.

Dispute Resolution

• You agree to resolve any dispute, claim, or controversy arising out of or relating to your use of the Service in the following manner. First, you and Talkable each agree to attempt in good faith to resolve the dispute informally by contacting each other by email (you can email us at support@talkable.com ). Second, if the dispute is not resolved through informal resolution, we both agree to attempt in good faith to resolve the dispute through mediation administered by JAMS, which shall take place in San Francisco County, California, and the costs of which shall be divided equally between you and Talkable. Third, if the dispute is not resolved through informal resolution and mediation, we both agree to participate in binding arbitration administered by JAMS, which shall take place in San Francisco County, California.
• Either you or we may bring a lawsuit solely for injunctive relief without first engaging in the dispute resolution process described above.
• We both agree that, in the event of arbitration or in the event of a lawsuit as permitted by this Section or otherwise, the prevailing party shall be entitled to costs and fees (including reasonable attorneys’ fees). Arbitration pursuant to this Section shall be confidential, and neither you nor Talkable nor the arbitrator may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement or appeal of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. There shall be no right or authority for any claims subject to this arbitration clause to be arbitrated on a class action or consolidated basis or on bases involving claims brought in a purported representative capacity on behalf of the general public (including, but not limited to, as a private attorney general). If any portion of this arbitration clause is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.
• YOU AND TALKABLE EACH HEREBY IRREVOCABLY WAIVE ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY.
• Nothing contained in this Section shall limit our ability to terminate, or otherwise take action related to, your account as provided in these Terms.

Terms And Termination

• These Terms will remain in full force and effect as long as you continue to access or use the Service, or until terminated in accordance with the provisions of these Terms. However, the provisions of these Terms that by their sense and context are intended to survive the termination of these Terms shall survive the termination.

Severability And Waiver

• If, for whatever reason, any term or condition in these Terms is deemed unenforceable, all other terms and conditions will remain unaffected and in full force and effect. The failure to enforce any provision of these Terms is not a waiver of our right to do so later, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

Assignment

• These Terms shall be binding on the parties and their respective successors and assigns. These Terms may be assigned by Talkable without restriction. These Terms may not be assigned or otherwise transferred by you without our prior written consent.

Modifications To These Terms

• Talkable reserves the right to change these Terms from time to time, with or without notice to you. If you continue to use the Service, you consent to the new Terms. We will always have the latest Terms posted on the Service.

Headings Used In These Terms

• The section headings contained in these Terms are for reference purposes only and shall not affect in any way the meaning or interpretation of these Terms.

Contact & Support

If you have any questions regarding promotional eligibility, community verification, or checkout criteria, please reach out to our Customer Care team:

Email Helpline: support@diamondforest.com
Direct Phone Support: +1 646-661-0719
Corporate Address: 38W, 48th St, Floor 5, New York, NY 10036, USA
Hours of Operation: Monday through Sunday, 10:00 AM – 6:00 PM EST